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Tech · Event guest management app

A guest app for 300 C-level guests, built in under 2 weeks

Client Malaysia AirlinesType Event guest management appWhen 2025 & 2026Where Langkawi & Sabah
A guest app for 300 C-level guests, built in under 2 weeks

By the numbers

300C-level trade partners
< 2 weeksto plan, build, test and launch
1 weekon site in Langkawi
1 weekon site in Sabah

The brief

The problem

Malaysia Airlines was hosting 300 C-level trade partners and wanted "First Class Hospitality" from the very first click. The RSVP process was still manual.

What we did

  • Replaced the manual RSVP with a QR-to-app onboarding journey
  • Collected in-flight preferences: meals, dietary needs and assistance
  • Gave guests room maps, facilities, agenda and quick-assist buttons in one place
  • Built a committee view that reports guest data in real time
  • Planned, built, tested and launched in under 2 weeks, then stayed on site

Scope

  • Guest app design and development
  • Committee dashboard and reports
  • Testing and deployment
  • On-site support before and during the event

What we built

Guest viewRSVP, preferences, maps and agenda, one tap away
Committee viewLive guest data and reports for organisers
PreferencesMeals, dietary needs and assistance requests, post event feedback
Quick assistOne-tap buttons when guests need help

Planned, built, tested and deployed in under 2 weeks, with our team on site through the event.

Screens